meet our team

John Gentry

Director of Research Operations

John Gentry is the Director of Research Operations at The McRel Group, where he leads the strategic oversight and development of all claims processes. With a deep understanding of claims management, John ensures that each case is handled with precision, guiding his team through every phase of claim development to deliver optimal outcomes for clients. His hands-on approach and keen attention to detail have positioned him as a key figure in the organization's success.

John holds an MBA from Northwestern University, where he honed his leadership and business acumen, skills that have been instrumental in shaping his career in claims development. His expertise in case management and his ability to navigate complex scenarios have earned him a reputation as a trusted leader in the field.

Beyond his professional accomplishments, John is a family man who enjoys traveling the globe. A city enthusiast at heart, he is always seeking out the biggest and best cities around the world to explore. When he's not working or traveling, you can find him cheering on the Chicago Cubs, a lifelong passion for this city guy.

John's commitment to his work, combined with his love for family, travel, and sports, makes him a dynamic and relatable leader both in and out of the office.

Contact John today!

(833) 422-4473